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WebSamsung Direct Support Returns & Refunds How to request a return and print a label Requesting a Refund from an In-Store Purchase What is Samsung's return policy? What are the return policies for Best Buy purchases of Samsung products? How do I exchange or replace an item? Can I receive a refund for my Samsung Rewards Points? WebMar 3, 2024 · There are many ways to contact Samsung customer service. By telephone You can first reach a Samsung agent by phone. The number to dial is 0805 504 504 (free call from a landline, no additional cost from a mobile). Advisors are available Monday to Saturday from 9 a.m. to 8 p.m. WebAug 5, 2024 · Last Update date : Aug 05. 2024. Whether you are a customer who likes to call, chat or text for support, we are here for you. To support our customers better during this time, Samsung Customer Service is back to 24/7 support on Live chat and Text support and we have extended our call centre hours. Text WE CARE (932 273) and get quick support ... take a seat stay a while